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From Customer Requirements to Supplier Selection
The process always starts with a need from the customer. It may be an entirely new product or a desire to relocate production to a new supplier. When we receive drawings and any additional documentation, such as specific requirement specifications or standards, we review all documents thoroughly. We are happy to arrange a meeting with the customer to discuss any questions and to ensure that we have correctly understood the brief.
Supplier Screening and Quality Assurance
Once all project details have been clarified, we conduct a supplier screening: which of our suppliers can manufacture the product, and which ones meet the specified requirements? Based on the information from the customer, we prepare a request for quotation and send it to selected suppliers together with drawings and any requirement documents. We manage all supplier communication and handle any questions that arise, contacting the customer for input when needed.
Quotation and Supplier Selection
When we have received quotations from our suppliers, we compile a comprehensive proposal for the customer. This includes price, lead time, tooling costs and any recommendations regarding manufacturing method or material choice. We always present alternatives where applicable, so the customer can make an informed decision based on their priorities — whether cost, lead time or technical performance is the primary driver.
Tooling, Samples and Production
Once the customer has approved the quotation and selected a supplier, tooling production begins. We follow up throughout the process and ensure that the first outturn samples meet all quality requirements. Samples are inspected and submitted to the customer for approval before series production commences.
During serial production, we maintain ongoing quality oversight and ensure that deliveries arrive on time and to specification. We handle all logistics and customs administration for international shipments.
